Effective Date: March 7th, 2024
This Privacy Policy describes how ISATERRA (“we”, “us”, or “our”) collects, uses, stores, shares, and protects the personal information of users (“you” or “your”) who visit our website, ISATERRA.com, and utilize our vacation rental services. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
- Information We Collect: We may collect the following types of personal information from you:
- Contact Information: such as your name, email address, phone number, and postal address.
- Booking Information: such as your booking preferences, dates of stay, and payment details.
- Communication Data: including any communications you have with us via email or other channels.
- Usage Data: such as your IP address, browser type, device type, and browsing behavior on our website.
- Location Data: if you choose to provide it or if it is automatically collected through your device settings.
- How We Use Your Information: We may use your personal information for the following purposes:
- To provide and maintain our vacation rental services.
- To process and confirm bookings, payments, and reservations.
- To communicate with you regarding your bookings, inquiries, and customer service requests.
- To personalize your experience and tailor our services to your preferences.
- To analyze website usage and improve our website and services.
- To comply with legal and regulatory requirements.
- Data Sharing and Disclosure: We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in providing our services, such as payment processors, property management companies, and marketing agencies.
- With legal authorities or government agencies when required by law or to protect our legal rights.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to a third party.
- Data Security: We take appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights: You have certain rights regarding your personal information under the GDPR, including:
- The right to access and receive a copy of your personal information.
- The right to rectify any inaccurate or incomplete personal information.
- The right to erase your personal information under certain circumstances.
- The right to restrict or object to the processing of your personal information.
- The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
- How to Exercise Your Rights: To exercise your rights or if you have any questions, concerns, or complaints regarding our privacy practices, please contact us using the contact information provided below.
- Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
- Contact Us: If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: kristenmchamberlain@gmail.com Address: 1789 Hazy Hills Loop, Dripping Springs, TX 78620.
By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.
Thank you for choosing ISATERRA for your vacation rental needs.